Frequently Asked Questions

If you cannot find the answer to your question in our FAQ, you can always leave us a message, We will answer to you shortly.

How long is the delivery cycle?

Standard products 7-15 working days (excluding transportation), customized products need additional evaluation, urgent orders can be negotiated.

What payment methods are supported?

Support T/T (wire transfer), L/C (letter of credit), Western Union, some areas support PayPal/Alibaba Trade Assurance.

What is the minimum order quantity (MOQ)?

The MOQ of different products is different. The MOQ of regular products is 100 pieces. Small batch test orders are supported. Please consult sales for details.

Why does the website not display product prices?

As foreign trade orders involve exchange rate, freight and volume discount, the price should be calculated according to your purchase quantity and delivery conditions, please submit "Request a Quote" or contact admin@xungaotech.com.

Does the product support customization (OEM/ODM)?

Yes! We provide customized services, please provide your requirements (such as size, logo, function, etc.), the engineer will evaluate the quotation.

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